Testimonials
Testimonials from Happy Clients
MARGIE STURAK
2022-11-22
Most reliable and trustworthy people you will meet! I highly recommend Dave and his associates!
Drewski
2022-10-20
I have been a customer of The Townsend Agency since before it was The Townsend Agency. Always great service, questions and issues dealt with quickly and efficiently. The Company with the green lizard can't compare with Erie Insurance through the Townsend Agency!!
Bryan D
2022-09-18
Very professional and knowledgeable staff. Found me the best rates and coverages for my car and home insurance
Michele Margittai
2022-06-02
We switched from another agency to DL Townsend Insurance Agency for our home, commercial properties and auto policies. Courtney Durkin, our agent, is wonderful. She quickly gave us quotes, made sure she had all of our information for multiple policies and saved us money! We have since had a car accident and experienced Erie Insurance Company's claims process - very pleased with the customer service, attention to detail, and the quick response of all of their employees. We HIGHLY recommend Courtney, and are actually in the process of moving all of our business insurance policies to DL Townsend as well.
Kristi Lind
2021-11-19
I work for a mortgage company so we deal with insurance agencies on a daily basis. DL Townsend handles one of our largest accounts and is the absolute easiest to work with. Very reliable, prompt, and accurate information. Highly recommend!
Jocelyn Coulter
2021-09-07
Courtney Durkin is a FANTASTIC agent! I have been using her for years. So when she was hired at D.L. Townsend Insurance Agency, LLC I switched my policies over to Erie and I couldn't be happier! They cover my auto, renters, and engagement ring. I've also referred several friends!
AA LOCKSMITH PITTSBURGH
2021-08-07
The best insurance company by far. David, Dawn and the entire team are absolutely great. Been with them for years now. Always helpful, prompt response and professional.
Highly recommended!!
Melissa Ruggiero
2021-07-09
If you need an insurance agent, I highly recommend Courtney at DL Townsend. My dad and I switched to DL Townsend a few years ago. Courtney did an excellent job with helping us find the right policies for our needs. She was patient in answering our questions and promptly replied to our emails. Recently, I reached out to Courtney because we had some changes with our vehicles, and she was able to make the changes quickly and provided us with the needed documents. We made a good decision switching to DL Townsend.
John Wagner
2021-06-28
I am so pleased and happy that my insurance needs are taken care of by DL Townsend Insurance. I had an unpleasant interaction with an adjuster that David quickly took care of for me which resulted in a positive outcome. Also any interactions with Courtney are always handled in such a thorough manner and positive attitude that I have found to be consistent with anyone I deal
with at your agency. Thank you for taking care of my family's insurance needs!
Molly Harbst
2021-06-25
I switched to DL Townsend after being with same agency for 20 years. After reviewing my previous policies, Courtney at DL Townsend found the holes in my old policy that really didn’t have me covered adequately at all. She recommended the best policies to fit my needs and finances as well as facilitating the shift to their agency and groups. DL Townsend and Courtney are available quickly and provide true top-notch personalized service.
“I switched to DL Townsend after being with same agency for 20 years. After reviewing my previous policies, Courtney at DL Townsend found the holes in my old policy that really didn’t have me covered adequately at all. She recommended the best policies to fit my needs and finances as well as facilitating the shift to their agency and groups. DL Townsend and Courtney are available quickly and provide true top-notch personalized service.”
Molly H.
“I am so pleased and happy that my insurance needs are taken care of by DL Townsend Insurance. I had an unpleasant interaction with an adjuster that David quickly took care of for me which resulted in a positive outcome. Also any interactions with Courtney are always handled in such a thorough manner and positive attitude that I have found to be consistent with anyone I deal with at your agency. Thank you for taking care of my family’s insurance needs!”
John W.
“Courtney has been our insurance agent for many years and is always quick to respond, extremely helpful, and very professional. She patiently answers any questions we have and has been able to save us money many times by letting us know how we could adjust our insurance bundle to better meet our needs. When our circumstances change, she is very thorough in considering what insurance options will be best for us. We appreciate her help and enjoy her positive and outgoing personality! We highly recommend Courtney and the DL Townsend Insurance Agency.”
Alyssa D.
“If you need an insurance agent, I highly recommend Courtney at DL Townsend. My dad and I switched to DL Townsend a few years ago. Courtney did an excellent job with helping us find the right policies for our needs. She was patient in answering our questions and promptly replied to our emails. Recently, I reached out to Courtney because we had some changes with our vehicles, and she was able to make the changes quickly and provided us with the needed documents. We made a good decision switching to DL Townsend.”
Melissa R.